Installing Configuration Profiles

If you’re in an enterprise environment, you may be able to set up accounts and other items on iPhone by installing a configuration profile. Configuration profiles provide a way for system administrators to quickly set up your iPhone to work with the information systems at your company, school, or organization. For example, a configuration profile might set up your iPhone to access the Microsoft Exchange servers at work, enabling iPhone to access your Exchange email, calendars, and contacts.

Configuration profiles can configure multiple settings on iPhone all at once. For example, a configuration profile can set up your Microsoft Exchange account, VPN account, and certificates for secure access to your company’s network and information. A configuration profile may turn on the Passcode Lock, requiring you to create and enter a passcode for using iPhone.

Your system administrator may distribute configuration profiles by email or by putting them on a secure webpage.

Install a configuration profile:

  1. Using iPhone, open the email message or download the configuration profile from the website provided by your system administrator.
  2. When the configuration profile opens, tap Install.
  3. Enter passwords and other information as requested.

IMPORTANT: You may be asked to verify that the configuration profile is trusted. If in doubt, consult your system administrator before installing a configuration profile.

Settings provided by a configuration profile cannot be altered. If you want to change these settings, you must first remove the configuration profile or install an updated configuration profile.

Remove a profile:
In Settings, choose General > Profile, then select the configuration profile and tap Remove.

Removing a configuration profile deletes the settings and all other information installed by the configuration profile from iPhone.